Support

Contact us

Have a question, found a bug, or need help with your account? We are here to help.

Email support

We typically respond within 1–2 business days.

General

General questions

Questions about features, how ReplyWise works, or getting started.

Email us
Billing

Billing & subscriptions

Payment issues, refund requests, subscription changes, or invoice questions.

Email billing
Bug report

Bug reports

Something not working? Please describe what happened and include your browser version if possible.

Report a bug

Common topics

Frequently asked questions

How do I cancel my subscription?

Go to your billing dashboard and click "Cancel at period end." Plus stays active until your current billing period ends.

How do I request a refund?

Email support@replywise.shop within 7 days of payment for a full refund. See our Refund Policy for details.

How do I delete my account?

Email support@replywise.shop with the subject "Account deletion request" and we will process it within 5 business days.

The extension is not working on Reddit

Make sure you are on a Reddit post page (not the homepage). Try refreshing the page. If the issue persists, please report the bug with your Chrome version.

Direct contact

Reach us by email

For all inquiries, reach out to our support team.

Response time 1–2 business days
Send an email